Privacy Policy
Vancity Lofts – Privacy Policy
Effective Date: April 29, 2025
At Vancity Lofts, we are committed to protecting your privacy and personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the policies of the British Columbia Real Estate Association (BCREA), CADREB, FVREB, and REBGV.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you register and use our Virtual Office Website (VOW) to access MLS® listings.
1. Information We Collect
When you register on our platform, we collect the following information:
• Your full name
• Email address
• Phone number (if provided)
• Password (securely hashed and stored)
• IP address and browsing behavior on our site
• Confirmation of your interest in buying, selling, or leasing real estate
2. How We Use Your Information
Your personal information is used to:
• Establish a lawful REALTOR®/client relationship
• Provide access to MLS® listing data via our VOW
• Customize your user experience and property search results
• Communicate with you about real estate services, listings, and updates (you can opt out anytime)
• Comply with real estate board rules and policies regarding MLS® data access
3. Consent
By registering on Vancity Lofts and using our services, you provide informed consent to the collection and use of your personal information as described in this policy.
You may withdraw your consent at any time by contacting us at [Insert Contact Email or Phone Number], though this may limit your access to MLS® listing data.
4. Information Sharing and Disclosure
We will never sell or rent your personal information.
Your data may be shared with:
• Licensed REALTORS® and brokerages at Vancity Lofts for service purposes
• Real estate boards (CADREB, FVREB, REBGV) for compliance audits or investigations
• Technology partners who help us operate our platform (all under strict confidentiality agreements)
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or loss.
6. Your Rights
You have the right to:
• Access your personal information
• Correct any inaccuracies
• Request deletion of your data (subject to legal obligations)
To make a request, please contact us at [Insert Privacy Contact Info].
7. Cookies and Analytics
Our website uses cookies and anonymous analytics tools to enhance usability and track site performance. You can disable cookies in your browser settings, though some features may not function correctly.
8. Updates to This Policy
We may update this policy from time to time. Any significant changes will be posted here and, where appropriate, notified via email.
9. Contact Us
For questions about this Privacy Policy or to request access to your information, please contact:
Privacy Officer
Vancity Lofts
shawn@blurealty.com